Website Privacy Notice – September 5, 2024

CTAPULT and its affiliated companies (“CTAPULT,” “we,” or “us”) are dedicated to safeguarding your privacy. This Privacy Notice explains how we handle data related to you (“personal information”) that we collect when you visit this website (CTAPULT.com), our country-specific sites, or any other websites covered by this CTAPULT Website Privacy Notice (collectively, the “Sites”). As a global organization, CTAPULT operates through various legal entities across different jurisdictions, each responsible for the personal information they collect. This data may be processed on their behalf by CTAPULT and its affiliates. The data controller for personal information collected from visitors to the Sites is CTAPULT, located at 163 Town Place, Fairview, Texas, United States, or the affiliate specified on the Site that refers to this Privacy Notice. We may update this Privacy Notice with supplemental notices to address specific situations, which should be read in conjunction with this Privacy Notice.

About our Privacy Policy

How we collect your data

We may collect the following types of personal information from you:

Registration is not required to use the Sites. However, if you choose to register or submit your personal information on our Sites—such as when requesting information (e.g., white papers, investor kits, alumni correspondence), attending our conferences or webinars, using contact forms, or logging into CTAPULT web-based applications—you may provide us with identity and contact details (e.g., your first and last name, physical address, phone number, email address), professional information (e.g., job title, seniority level, employer, department, areas of expertise, administrative assistant’s contact information), emergency contact details (if registering for events), LinkedIn account information, marketing preferences, and any other personal data you wish to share.

The Sites automatically gather certain technical details about the device you use to access them. This includes data collected through cookies, web beacons, and similar technologies, which help us understand your activity on the Sites. A “cookie” is a small data file sent to your browser and potentially stored on your device. Automatically collected data includes your IP address, location, device identification information, and actions taken on our Sites (e.g., links clicked) as well as on other sites you may visit. For more information on the cookies and similar technologies we use, please review our Cookie Notice.

We may also collect anonymous information from your visits to the Sites. This data, also known as clickstream data, does not directly or indirectly reveal your identity and includes aggregated information about all website visitors. We use this data to analyze trends, generate statistics, and enhance your experience on our Sites.

If you provide us with personal information about third parties (such as your administrative assistant or emergency contact), you agree to: (a) inform each individual before sharing their personal information with us, (b) explain that their personal information will be processed according to this Privacy Notice, and (c) obtain their consent if required.

Why we collect your personal data

To the extent permitted by applicable law, we use your personal information for a variety of purposes. This includes providing you with the products, services, and information you have requested, such as copies of white papers and investor kits, and processing any orders. We also use your information to manage and maintain our relationship with you, respond to your inquiries, and offer customer support. Additionally, we may use your information to facilitate your participation in events organized or promoted by us or our business partners, and to communicate important updates, such as changes to this Privacy Notice, the Sites, and service-related information.

Your information is also used for analytics, market research, and internal reporting, helping us to plan, develop, and improve our Sites, products, services, and marketing activities. For example, we might use your IP address to diagnose server issues, administer the Sites, refine features based on user activity, and gather general demographic information. We may inform you about new products, services, and events through promotional messages sent via email, SMS, phone, mail, or other channels, with the option to opt out if preferred. Additionally, we may create a profile to personalize our communications to you, ensuring that you receive relevant marketing based on your actions on our Sites or your geographic location. Finally, we use your information to prevent and detect unlawful behavior and to protect or enforce our legal rights, such as defending against legal disputes.

Whom we give your information

We will not sell your personal information to anyone outside the CTAPULT group of companies. However, there may be instances where we need to disclose your personal information to third parties. This includes sharing your information with other companies within the CTAPULT group, as CTAPULT operates globally, and these companies may access or use your personal information in accordance with this Privacy Notice. We may also disclose your information to service providers that assist us in operating our Sites or with marketing campaigns, and these providers are required to keep your information confidential and use it solely for the services they perform for us.

In certain situations, we may need to disclose your personal information to third parties to meet legal requirements, such as complying with a legal obligation, judicial decision, or request from a public authority, or for purposes related to national security, law enforcement, or other matters of public interest. Additionally, your information may be shared with business partners if necessary for providing products or services, such as software and related services. In the event of a sale, transfer of assets, or merger, your personal information may be transferred to one or more third parties as part of the transaction. We may also share your personal information with other third parties when you have separately given your consent for such sharing.

International transfer of your information

Given the global scope of CTAPULT’s operations, your personal information may be shared, disclosed, and transferred between various CTAPULT group companies and other third parties (as outlined in the section above on *To whom we give your personal information*) when such transfers are necessary for legitimate business purposes. These entities may be located outside your country of residence. While the level of protection for personal information varies across different countries, we will take appropriate steps and implement the measures described in this Privacy Notice to ensure the security of your personal information.

How long we keep your information

Your personal information will be retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Notice and in accordance with applicable laws. This includes retaining information as needed to meet legal, regulatory, accounting, or reporting obligations.

How we protect your information

CTAPULT employs suitable security measures to prevent the unlawful or unauthorized processing of personal information, as well as to protect against accidental loss or damage to such data. Information collected through our Sites is stored on a secure server managed by our ISP, which also conducts regular backups of the data.

Child protection policy

The Sites are not intentionally targeted to, or intended for, children under the age of 13. We do not knowingly collect data relating to children.

Controlling your personal data

If you would like to exercise your right to modify or remove your personal information from our database or request a copy of your personal information (to the extent these rights are provided by law), you can send us an e-mail at info@ctapult.com. For your protection, we may need to verify your identity before fulfilling your request. We will respond as soon as reasonably practical and within the time frame specified by applicable law. We reserve the right to deny your request based on applicable law and will inform you if we do so.

Link and third parties

The Sites may include links to other websites, including those operated by third parties independent of us. CTAPULT is not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy notices before sharing any personal information. Additionally, we are not responsible for third-party opinions expressed on or through our Sites.

Contact Us

If you have any questions, concerns, or complaints regarding our data processing practices or our adherence to this Privacy Notice, please reach out to CTAPULT’s Data Protection Officer at lega@ctapult.com. In some countries, you also have the right to file a complaint with your local data protection authority if you wish to do so.

You can also write to us at:

CTAPULT LLC.
163 Town Place
Suite# 400
Fairview, Texas 75069
U.S.A.

Changes to this Privacy Notice

We may change and update this Privacy Notice from time to time. Any changes to our Privacy Notice will be posted on this page.